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CERTIFIED COACH CERTIFICATION TRAINING PROGRAMME

UMCCed offers a 12-month programme, leading to the Certified Coach qualification. It is designed to groom individuals to become competent, qualified and professional coaches. With these traits and skills, they will be able to develop themselves and others in the organisation to a higher level of performance. It is goal oriented, personally tailored learning for your business, the business leaders, the management and the teams.

The whole training programme shall be divided into two levels as the following:

  • Level One (Coaching Fundamental)

  • Level Two (Coaching Applications)

The training session will be conducted every Saturday from 9.00 a.m. to 5.00 p.m. and it consists of 138 training hours.

Upon completing the two levels and obtaining a pass in all the assessments, participants will be awarded Certified Business Coach or Certified Executive Coach Certificate.

Programme Framework

Level One (Coaching Fundamental)

Introduction to Coaching

  • The Coaching Fundamental

  • Types of Coaching

  • Significance of Business and Executive Coaching

  • Coaching Principles

Theoretical Roots of Coaching

  • Theories on Adult Development

  • Learning Theories

  • Behavioural Theories

  • Theory of Needs

  • Theories X, Y, Z and C

Coaching Model

  • The Coaching Structure

  • Coaching Process

  • Coaching Model – GROW 

Coaching Competencies and Skills

Developing Coaching Practice

Coaching Practical

Level Two (Coaching Applications)

Coaching Applications/Coaching Practical

Topics for Business Coaching

  • Coaching for Financial Improvement 

  • Coaching for Turning Around Companies  

  • Coaching for Profitability Improvement

  • Coaching for Marketing Planning

  • Coaching for Sales Improvement

  • Coaching for Customer Satisfaction

  • Coaching for Accountability

  • Coaching for Strategic Planning

  • Coaching for Productivity

Topics for Executive Coaching

  • Coaching for Leadership Development

  • Situational Leadership and Coaching

  • Coaching Leaders

  • Coaching for Personal Development

  • Coaching for Career Development

  • Coaching and Performance Development

  • Coaching for Behavioural Change

  • Coaching for Organisational Change

  • Coaching for Work-Life Balance

Duration of Programme  

Level/Agenda

No. of days

One

9

Two

3

Meeting with Mentor Coach

6

Programme Schedule 

Programme / Level

Day

Time

Level One  

Saturday

9.00am - 5.00pm

Level Two

Saturday

Programme Assessment

Level

Evaluation

Level One

·         Attendance – 10 marks

·         Participation – 20 marks

·         Individual Assignment – 10 marks

·         Coaching Session – 40 marks

·         Final Examination – 20 marks

Level Two

·         Attendance – 10 marks

·         Participation – 20 marks

·         Coaching Session – 70 marks

 

Register: MS Word Form

   

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Name : 

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Prerequisite

A Bachelor Degree (from a university recognized by University of Malaya) with 5 years of working experience.

*(Non-degree holders can be considered through an interview)

Methodology

Various tools and techniques will be used to enhance learning and ensure transfer of knowledge and competency for practical application. The approach will employ interaction, participation, discussions, exercises, coaching practical and presentation.

Who should attend?

The Certified Coach Training Programme is appropriate for Business Owners, Entrepreneurs, Counsellors, Professional Trainers, Consultants and Retirees. In fact, this programme is also appropriate for Directors, Managers, Team Leaders, Executives, Human Resource Personnel and anyone who is interested or in need to learn, to create and make desired changes to achieve his/her own or organisational goals.

Programme Intake

March, July and November  

Register: MS Word Form

Benefits

In today's ever-changing business environment, coaching is probably the most effective method available to professionals to develop skills and thereby increase performance. Coaching is a powerful skill, which is now proving to be highly effective within many organisations.

After attending this programme, participants would be able to:

  • understand the coaching process and how it can be applied within your organisation 

  • establish a learning culture 

  • maximise the potential and contribution of others through successful coaching 

  • improve your interpersonal and communication skills

  • have the confidence to give effective feedback that makes a difference 

  • develop your role as a people leader or mentor within the organisation 

  • contribute to your organisation’s performance improvement

This training programme will also help the participants to prepare for International Coach Federation certification. *(terms and conditions apply)

CONTACT US 

Coaching Division, University of Malaya Centre for Continuing Education (UMCCed)
Level 3, Block A, University of Malaya City Campus, Jalan Tun Ismail, 50480, Kuala Lumpur , Malaysia 

Telephone: +603-2617 3111  |  Mobile phone : +6019-265 1193   |   Fax: +603-2617 3103   |    Email: coaching@um.edu.my